Questions and Answers
Should I charge the device before use?
Yes, ensure the device is charged sufficiently charged before using it.
Is it waterproof?
No, Healthypi Move is not waterproof.
How can I buy a Healthypi Move?
Click the below button and it will direct you to the purchasing options in Crowd Supply.
Is the Healthypi Move application available for IOS?
Yes, the Healthypi Move application is available in Playstore and Appstore.
I have received the Healthypi Move wearable. How do I start with it?
Follow the instructions described in the getting started with Healthypi Move and you should be ready.
How do I charge the Healthypi Move?
Protocentral has provided you with a C type USB cable, you can charge the device using the cable.
How do I update my Healthypi Move to the latest Firmware?
Follow the steps described in the Update your Healthypi Move using the Healthypi Move Mobile application.
I have made some 30 second ECG recordings. How do I view these files?
Open the Healthypi Move app and go to Devices tab at the bottom of screen, click on Fetch Logs, connect to your Healthypi Move and all the recordings will be visible.
Can Healthypi Move stream both PPG from wrist and PPG from finger simultaneously?
No, both cannot be streamed simultaneously.
What are the safety procedures that need to be followed while using Healthypi Move?
Please refer the Healthypi Move safety check.
What is a normal SpO2 level?
A normal SpO2 level is generally considered to be between 95% and 100%. Levels below 90% may indicate potential health concerns, and individuals with persistent low readings should consult healthcare professionals for further evaluation.
What is normal Heart Rate?
A resting heart rate between 60 and 100 beats per minute (bpm) is considered normal for most adults. A lower resting heart rate, like those seen in athletes, can indicate a more efficient heart and better cardiovascular fitness.
Can I change the time zone in my Healthypi Move?
Ensure that the mobile in which the Healthypi Mobile app is installed is set to the required time zone. Open the Healthypi Move mobile application and go to Devices tab at the bottom of screen, click on Set Time, the time on your Healthypi will be updated to the required time zone.
Is Healthypi Move certified for medical purposes?
The HealthyPi Move is not a medical device and should not be used for the purpose of diagnosing or treating any medical conditions. It is intended for general wellness tracking and monitoring only.
I have already made some short term ECG recordings. Will the logs be erased if I update Move? No, on updating the move no change will be made to settings that are previously set like time, ECG recordings.
I have lost the USB C Cable that was provided along with Healthypi Move. Can I use any other USB C cable for charging? charge the HealthyPi Move only with a certified isolated USB-C power adapter that is capable of providing at least 1 A of power at 5V. Using incompatible chargers may damage the device or lead to unsafe charging conditions.
I am an athlete. What are the do's and dont's with Healthypi Move?
Please follow the instructions outlined in the Do's and Dont's.